Flights

        Multi-City  

Baggage Policy

Please check the allowances for carry-on and check-in baggage and read the latest information regarding our baggage policies.


Baggage Allowance
Domestic Economy
Business
20kg
30kg
Regional    
Harare / Johannesburg / Harare Economy
Business
40kg (2 pieces at 20kg each)
50kg (2 pieces at 25kg each)
Harare / Lusaka / Harare Economy
Business
20kg (2 pieces at 10kg each)
30kg (2 pieces at 15kg each)
Bulawayo / Johannesburg / Bulawayo Economy
Business
30kg (2 pieces at 15kg each)
40kg (2 pieces at 20kg each)

Excess baggage rates
From To Rate/kg
HRE BUQ $2.00
HRE VFA $2.00
BUQ VFA $2.00
BUQ JNB $4.00
HRE JNB $5.00
HRE LUN $3.00

Conditions

Free Baggage Allowances

Your checked baggage allowance may be limited by your class of travel and any combination of dimension and weight, number of pieces, or dimensions. Baggage in excess of the free allowance is subject to extra charge.


Cabin Baggage

The maximum weight of cabin baggage is 8kgs, and each piece must not exceed dimensions of 51cmx20cmx38cm (for flights operated by B767 and B737).

Personal items such as overcoats, walking sticks, small cameras, laptops and ladies' handbags may be carried in the cabin unconditionally.


The following items are not allowed to be carried in hand luggage and should be placed in checked-in baggage:

Catapults; household cutlery; knives; penknives; envelope openers; razor blades; tradesman's tools; darts; scissors; knitting needles; sporting bats and horse whips.

Medicines and toiletries in limited quantities, which are necessary or appropriate for the passenger during the journey, such as hairsprays, perfumes and medicine containing alcohol, may be carried.


Cabin bags MAY contain the following:

When a baby carrycot is carried, lightweight articles such as bedding, diapers, feeding bottles and sufficient food for the journey may be carried free, provided the total weight does not exceed 12 kgs.


Sporting Equipment

One is allowed 15kgs of sporting equipment: For example, golf bags over and above the allowed check-in weight.

Other items normally carried in cabin baggage, such as books, medicines in non-liquid form, keys and travel documents, may be carried in the cabin bag, as long as they fit into a bag no larger than 51cmx20cmx38cm.

Push chairs and walking aids, including wheelchairs, are permitted but must be security screened.

To help progress through the airport all customers are asked to adhere to the restrictions. Failure to do so will significantly delay the security screening process and inconvenience other travelers.

Electronic equipment such as laptops will be required to be removed from hand baggage and screened separately. We recommend these items be packed carefully for easy removal at the security search point.


Notice of baggage liability limitations

Liability for loss, delay, or damage to baggage is limited unless a higher value is declared in advance and additional charges are paid.

Please do not include the following items in your checked in baggage as most carriers do not assume liability for such: Laptop computers, cameras, jewellery, mobile phones, important paper samples, keys, medications and other valuables.