Customer Services Information (CSI)

Air Zimbabwe strives to maintain the highest standards in customer services and is committed to providing safe, dependable and convenient service to our customers.


We would be delighted to assist with any special requests, some examples being:


Medical cases will be processed within 48 hours to allow time for clearance with the company doctor.


Please refer to our Customer Service Plan which provides further details on most of these areas.

Alternately, for assistance, please feel free to contact us on: