Flights

        Multi-City  

Frequently Asked Questions

Destinations
Which destinations does Air Zimbabwe travel to?

Harare, Bulawayo, Kariba, Victoria Falls, Lusaka, Johannesburg


Baggage
What is my checked baggage allowance?
Domestic Economy
Business
20kg
30kg
Regional    
Harare / Johannesburg / Harare Economy
Business
40kg (2 pieces at 20kg each)
50kg (2 pieces at 25kg each)
Bulawayo / Johannesburg / Bulawayo Economy
Business
30kg (2 pieces at 15kg each)
40kg (2 pieces at 20kg each)

 

What is my carry-on baggage allowance?

The maximum weight of cabin baggage is 8kgs, and each piece must not exceed dimensions of 51cm x 20cm x 38cm (for flights operated by B767 and B737).Personal items such as overcoats, walking sticks, small cameras, laptops and ladies' handbags may be carried in the cabin unconditionally.

 

What if I want to check-in sports equipment?

One is allowed 15kgs of sporting equipment: For example, golf bags over and above the allowed check-in weight.


Loyalty Program
Does Air Zimbabwe have a loyalty program?

Certainly – this is the Rainbow Club Frequent Flyer Program. You can obtain a membership application form either from the website, our offices or your travel agent. Complete the form and list ticket numbers of past travel dating a year back. Membership is only open to individuals aged 18 years and above.

 

What are the different membership tiers or levels?

Three membership tiers are available:

 

Can I redeem my miles throughout the year?

Miles cannot be redeemed during the following peak periods:

Miles can be redeemed throughout all other periods of the year.

 

How do I spend my miles?

Your Rainbow Club miles can go towards your free ticket or be transferred to free tickets for use by your family.