Baggage Claim Procedures

The following requirements are needed for:

a) Lost luggage-

• Copy of airline air ticket or ticket number.
• Letter of claim detailing events leading to loss of baggage.
• List of contents and their value.

b) Damaged baggage-

• Copy of air ticket or ticket number.
• In the event of a damaged suitcase, three quotations of a similar type of suitcase or bag.

c) Pilferage Claim-

• Copy of air ticket or ticket number.
• List of missing items and their value.