Have questions about Air Zimbabwe's Destinations, Baggage, or Rainbow Program?
Which destinations does Air Zimbabwe travel to?
Harare, Bulawayo, Victoria Falls, Johannesburg, Dar-es-Salaam, Mutare, London Gatwick
What is my checked baggage allowance?
| Regional | Kgs/bag |
| Johannesburg | 1 bag at 23kg |
| Dar es Salaam | 3 bags @20kgs each |
| Domestic | |
| Bulawayo | 1 bag @20kgs |
| Victoria Falls | 1 bag @20kgs |
| Hand Luggage | 8kgs |
What is my carry-on baggage allowance?
The maximum weight of cabin baggage is 8kgs, and each piece must not exceed dimensions of 51cm x 20cm x 38cm (for flights operated by B767 and B737). Personal items such as overcoats, walking sticks, small cameras, laptops and ladies' handbags may be carried in the cabin unconditionally.
What if I want to check-in sports equipment?
One is allowed 15kgs of sporting equipment: For example, golf bags over and above the allowed check-in weight
Does Air Zimbabwe have a loyalty program?
Certainly – this is the Rainbow Club Frequent Flyer Program. You can obtain a membership application form either from the website, our offices or your travel agent. Complete the form and list ticket numbers of past travel dating a year back. Membership is only open to individuals aged 18 years and above.
What are the different membership tiers or levels?
Three membership tiers are available:
- Qualifier (one is still to reach 21 000 miles)
- Skyhigh (one has reached 21 000 miles)
- Premium (one has reached 100 000 miles)
Can I redeem my miles throughout the year?
Miles cannot be redeemed during the following peak periods:
- 01 December - 15 January
- 01 April - 15 May
- 01 August - 15 September
Miles can be redeemed throughout all other periods of the year.
How do I spend my miles?
Your Rainbow Club miles can go towards your free ticket or be transferred to free tickets for use by your family.
Please note that our ticket fares are subject to availability. To process your booking, please share your dates of travel and the number of passengers to our reservations WhatsApp +263 716 801 440/1 or book via our website at www.airzimbabwe.aero
Our maximum luggage allowance is 20kgs on domestic and 46kgs on regional and international trips with expected hand luggage at7kgs, any excess luggage is charged at $2usd/ kg.
Yes, we do offer ticketing courses with Amadeus GDS training as well. They start from basic, elementary and advanced with prices from $250. To enrol, you have to ensure that you have 5 O’Levels including Maths, English, Statistics or Accounts. Also, you should bring through a laptop for the lessons. Contact our training team on +263 712 366 418, +263 772 674 082, or email them at commercialtraining@airzimbabwe.aero.
For more information, contact our training team on +263 712 366 418, +263 772 674 082 or email them on commercialtraining@airzimbabwe.aero
There are many fields in aviation. However, we offer ticketing courses and engineering apprenticeships for fields related to aviation.
For more information on our IATA ticketing course, contact our training team on +263 712 366 418, +263 772 674 082, or email them at commercialtraining@airzimbabwe.aero. If you are interested in the apprenticeship, send your CV and cover letter of interest to recruitment@airzimbabwe.aero , and our human resources team will get back to you.
A: Good Day,
Yes, it is possible to fly your pet with us you will need to ensure you adhere to the following requirements:
Vaccination card
Ensure it is in a cage
Contact our cargo team for more details and charges on +263 712 875 369 or +263 712 831 453/ 465 via email to cargo@airzimbabwe.aero or visit our cargo offices at Robert Gabriel Mugabe International Airpot, Harare
Thank you for your interest in joining our organisation. If you are interested in the apprenticeship, send your CV and cover letter of interest to recruitment@airzimbabwe.aero , and our human resources team will get back to you.
